Shipping Terms

Maskulo.US provides shipping from its stockroom in Miami, FL, the United States

We offer free economy shipping for customers in the US on orders over $50. (While maskulo.com website offers free worldwide shipping from Europe)

On maskulo.us, the economy shipping is provided by by USPS and FedEx Ground, express shipping is available via UPS, FedEx and DHL Express.

Estimated delivery time is shown at checkout. Please note that it may require 1 business day (except weekends and holidays) to prepare your order for shipment. 

To get etimated shipping rates, add some items to your cart and proceed here:

Orders placed from Friday evening to Sunday are processed on Monday.

If you need any assistance in placing your order, please contact our support on usa@maskulo.org or in online chat.

Customs regulation and local legislation

When ordering products from maskulo.US for delivery outside of the United States you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Full responsibility for any legal problems concerning customs and delivery of goods in your country lies with you as a customer. Any additional charges for customs clearance must be borne by you, we have no control over these charges. This also concerns parcels that are opened, lost, delayed, detained or seized by postal or customs authorities. 

Customs policies vary widely from country to country, so you should contact your local customs office for further information. Failure to pay the Customs fees may result in your package being held by Customs. Packages returned for such reasons will incur a secondary shipping fee if reshipped.

⚠ ALERT:
Please make sure you have learnt the current shipping restrictions on postal providers' websites before opting for any shipping method, as their guaranteed delivery terms are highly affected by ongoing COVID-19 emergency and are subject to change any time.